Our Handling of Personal Information
(Our basic policy on the protection of personal information)
In light of the importance of protecting personal information, and in order to further enhance society's trust in the insurance industry, we will comply with the Act on the Protection of Personal Information (Personal Information Protection Act) and other related laws and guidelines, handle personal information properly, and take appropriate measures for security management.
We are committed to providing thorough training and guidance to our employees to ensure that personal information is handled appropriately. In addition, we will promptly respond to complaints and consultations regarding the handling of personal information, and will review and improve our handling of personal information and appropriate measures for its safe management as appropriate.
(1) Acquisition of personal information
We will acquire personal information to the extent necessary for our business and by legal and fair means, after taking sufficient security control measures.
(2) Purpose of use of personal information
We will use the personal information obtained from Tokio Marine & Nichido Fire Insurance Co., Ltd. on behalf of Tokio Marine & Nichido Fire Insurance Co., Ltd. to the extent necessary to carry out the business of each company, including the provision of non-life insurance, life insurance, and related services. The information will not be used for any other purposes.
Any changes to the above purposes of use will be made only to the extent that they are reasonably deemed to be relevant, and in the event of such changes, the Company will, in principle, notify the individual in writing or otherwise, or publicly announce the details on its website (URL) or otherwise.
The purposes of use of insurance companies that outsource their insurance solicitation services to the Company are listed on the following website.
Tokio Marine & Nichido Fire Insurance Co.(in Japanese history)http://www.tokiomarine-nichido.co.jp/)
(3) Security control measures for personal data
In order to prevent leakage, loss, or damage of personal data handled, and to otherwise ensure the safe management of personal data, we will take sufficient security measures, including the establishment of rules for handling and implementation systems for safe management, and will take necessary and appropriate measures to ensure the accuracy and up-to-dateness of personal data, and if any problem should occur, we will promptly take appropriate corrective measures. If a problem should occur, we will promptly take appropriate corrective measures.
(4) Provision of personal data to third parties
We will not provide personal data to third parties without the consent of the individual, except in the following cases
(1) In accordance with laws and regulations
(2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
(iii) When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the person concerned.
(iv) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of the relevant affairs.
(5) Handling of sensitive information
The purpose of use of sensitive information, such as customers' health conditions and medical history, is limited by the Enforcement Regulations of the Insurance Business Law and the "Guidelines for the Protection of Personal Information in the Financial Sector" to the extent necessary for business operations based on customers' consent, to ensure appropriate business operations, and to other cases deemed necessary. The purpose of use is limited to cases where it is deemed necessary to ensure the appropriate management of business operations, such as use within the scope necessary for business operations based on customer consent.
We will not acquire, use, or provide sensitive information to third parties for purposes other than those described above.
(6) Inquiries to the Company
Please contact the following contact point for inquiries. For inquiries regarding insured accidents, please contact the Accident Consultation Desk indicated on the insurance policy in addition to the contact points below.
Please note that we will respond to inquiries only after confirming the identity of the person making the inquiry.
Contact information for inquiries
Agency (Location) 1-16-7 Utsubohonmachi, Nishi-ku, Osaka 550-0004, Japan
（Daiko Insurance Service Co.
Phone number: 06-6446-2700 (reception hours: 9:00 - 18:00)
(e-mail address): daikou@skyblue.ocn.ne.jp
(Website address): https://www.tmn-agent.com/daikou/index.html
About the use of this site
This site's security is Tokio Marine & Nichido website
(in Japanese history)www.tokiomarine-nichido.co.jp/guideline/)The security shall be as set forth in the security of the
